FAQs

• Yes, regardless of booth size and it is not a commercially registered vehicle.
• Customers may unload their personally owned vehicle (POV) from a designated area at the Convention Center, but not the loading dock.
• Facility management will designate areas where Exhibitors, Show Management and Customers may load and unload.
• Exhibitors, Show Management and Customers may make as many trips as necessary to unload a POV, however they must make every effort to load and unload POVs quickly and remove the POV from the site.
• Exhibitors can work in their booths after the vehicle is removed.
• Exhibitors, Show Management and Customers may use their own equipment, including but not limited to carts, dollies, luggage carriers and 2-4 wheel hand trucks.  No motorized or hydraulic devices will be permitted.  Exhibitors, Show Management and Customers will not be provided equipment (dollies, hand truck, etc.) to unload POVs.  Show Labor (laborers) may provide cart service to Exhibitors, Show Management and Customers who request assistance loading freight in a cart and delivering it from a POV to the booth.

Show Management may install any personal or company owned computers for registration and show management licensed areas for non-public use.

Exhibitor and Show Management full-time employees of their company may set up and connect computers, tablets and all computer components and any required low voltage power supply equipment for non-public use. Public use computer and tablets, such as cyber cafes, exhibiting booth space and meeting rooms would require show labor to install and dismantle.

• Show Management may install any personal or company-owned computers for registration and show management licensed areas.
• Rental and third-party computers/tablets would require set up and removal by show labor (electricians).

• Show management may install any personal or company-owned computers within show management licensed space.
• Rental and third-party computers/tablets would require set-up and removal by show labor (electricians).

Wireless internet access is available for purchase in all meeting rooms, exhibit halls and ballrooms.

Complimentary/free wireless internet access is provided on all concourses, Grand Hall and Overlook Cafe.

Attendees cannot purchase wireless on an individual basis through our wireless network.

Each access point can support up to 100 devices.  Many of our meeting rooms have multiple access points.

• If you order a hardline, it is secure and exclusive to you. We provide secure bandwidth with no networking sharing.
• Labor is inclusive for internet and telecomm services.

• The installation of additional data cabling is handled through Utilities at 215-418-2190 or utilities@paconvention.com
• The Show Services Department will coordinate the installation of your initial drop only.

If the radio station cannot use an internet or phone line to facilitate their live broadcast, then an ISDN circuit would need to be ordered through a local telephone carrier. The carrier would install the line in our MDF and our technicians would extend the line to the requested location. There is a cost associated with extending an ISDN line.

• Volunteers may register and direct attendees, exhibitors and guests throughout the PCC.
• Volunteers may help stuff your giveaway bags and carry them individually to registration.

• Signage that is displayed on an easel may be moved and changed by full-time show management staff (excludes framed signs and one-meter boards or larger).
• Show management and customers may place pop-up retractable banner signage.  

Show management may open boxes, stock shelves, distribute literature excluding the movement of product and literature in bulk within their booth.

Show labor (stagehand) will set-up and operate sound and lighting for musical presentations such as DJs except when presentation uses house sound system.

• Show management may record their event with a personally owned, self-contained camera.  Media camera personnel may record short news clips with a self-contained camera without show labor.
• If external lighting, cabling or mics are needed, show labor will be required.  If the recording will be used for a show or program, show labor will be required.

This would be permitted if the tripod will not be moved during your recording and no panning or adjustments take place.

• You may set-up presentation equipment in your booth provided you own the equipment.
• AV equipment to be set-up in a meeting room would require show labor (stagehand) for set-up, operation and removal of the equipment.
• Any sound systems such as microphones, mixers, etc. will require show labor (stagehand).

• The band may unload their instruments providing it is not a commercially registered vehicle.
• They will not require show labor to set-up unless they are using rented equipment. 
• If rented equipment is used, they will require show labor to unload, set-up and load out.  In most cases a band will not need show labor unless unless they have AV and lighting needs.